SHIPPING POLICY
At YOSO, we endeavour to deliver all online orders within 3-5 business days from the day of order confirmation. After an order is shipped, an email with the corresponding shipping information will be sent to the email address provided.
Our Shipping Policy per Product Category is as follows:
YOSO YOGURTS:
- Currently shipped throughout Ontario ONLY!
- Free Shipping on all orders of $50.00 or more before taxes
- $10.00 Flat Fee Shipping Cost on all orders less than $50.00 before taxes
YOSO IMMUNO10 SMOOTHIES:
- Currently shipped throughout Ontario ONLY!
- Free Shipping on all orders of $50.00 or more before taxes
- $10.00 Flat Fee Shipping Cost on all orders less than $50.00 before taxes
YOSO IMMUNO10 BARS:
- Currently available to ship across Canada!
- Free Shipping on all orders of $50.00 or more before taxes
- $10.00 Flat Fee Shipping Cost on all orders less than $50.00 before taxes
All YOSO Orders that require refrigeration are delivered in the appropriate transportation to ensure the highest quality in our products. Unfortunately, currently we do not deliver our amazing YOSO Yogurts and IMMUNO10 Smoothies outside of Ontario, but please feel free to reach out to your local retailer and inquire if they carry these YOSO products.
*NOTE: Some restrictions apply to Free Shipping and Flat Fee Shipping Costs.
RETURNS, REFUNDS, & EXCHANGES
All sales are final. However, if you have an issue with your purchase, product quality issues or other concerns, please reach out to our customer service team by email and we’ll work to quickly find a solution.
If a refund or credit is being processed for your order, please allow up to two bank days for the refund or credit to process. If in the event of a refund, if you don’t see the funds after 2 bank days, please reach out to our customer service team by email.
